At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Behavioral Health Services (BHS) is made up of a multidisciplinary team of Psychiatrists, Mental Health Nurse Practitioners, Physician Assistants, Mental Health Professionals, Medical Assistants, and Administrative Staff. These professionals work together to provide a gold standard of care regarding effective treatment to support Memorial Hermann patients in an effort to connect the patient to the most appropriate level of care. Our goal is to increase access to behavioral health treatment services, promote better health outcomes for patients with chronic or urgent mental health treatment needs by utilizing empirically validated interventions, decrease unnecessary ER visits, and decrease incarcerations.
* Shift: Nights, Varied
* 10+ years experience required
* Prior Leadership experience
* Administrative skills: Microsoft, Epic, Excel
Minimum Qualifications
Education: Masters Degree in Social Work and licensure as a clinician; or Master’s degree in counseling or related field.
Licenses/Certification: Licensed Clinical Social Worker (LCSW),or Licensed Professional Counselor (LPC), or Licensed Marriage Family Therapist (LMFT)
Experience / Knowledge / Skills:
•Ten (10) years psychiatric/healthcare field experience preferred, Internships considered.
•Proficiency in integrating best practices in working with various psychiatric populations.
•Autonomy in clinical practice.
•Demonstrates accomplished capability in conducting evaluations to determine the psychosocial and psychiatric needs of adults, children and families.
•Mastery of completing thorough risk assessments for suicide and homicide.
•Adept use of the Diagnostic Statistical Manual in diagnosing mental illness.
•Proficient in making reliable determination of psychiatric level of care.
•Mastery understanding of crisis intervention techniques as well as use of complex evidence based counseling techniques with both individuals and family members.
•Expertise in family systems and effective strategies for engaging the family in the patient’s treatment.
•Maintain clinician annual core competencies in: HIPAA/Privacy, Cultural Competence, Information Security Awareness, Domestic Violence, Levels of Care, Medications, Substance Use, DSM, Suicide/Homicide Assessments, and Psychiatric Emergencies.
•Theoretical knowledge of interviewing, assessment, organizational and problem solving skills.
•Ability to apply theory into the practice of : 1) identifying appropriate community resources on assigned caseload and 2) working collaboratively with patients, families, multi-disciplinary team and community agencies to achieve desired patient outcomes 3) Seeking consultation/supervision from team clinical leaders on complex psychiatric and/or medical cases when clinically appropriate.
•Possess knowledge of the importance of interpersonal communication and negotiation skills in interactions with patients, families, physicians and health care team colleagues. Good analytical and PC skills. Understands the need to develop collaborative relationships with physicians, families, patients, interdisciplinary team and other community agencies. Good communication skills and the theoretical knowledge of the importance of negotiation skills.
•Openness to working with people of all social, economic, and cultural backgrounds; being open-minded and adaptable to change. Demonstrate the ability to connect patients and families with necessary services, both inside and outside the MHHS network. Some knowledge of services available in the local community, particularly services available to patients with limited or non-existent payment resources. Demonstrate patience and tact when dealing with clients and other staff.
Principal Accountabilities
•On the basis of a Comprehensive Behavioral Health Assessment, the BHCIII will assess the patient and their psychosocial risk factors through evaluation of current and prior functioning levels, patient’s mental health history, severity of psychiatric symptoms, appropriateness and adequacy of support systems, reaction to illness and ability to cope.
•Evaluates for self-injurious or harmful behaviors and recommends precautions according to patient acuity.
•Consults with BHS medical directors (psychiatrists) and attending physician for case review and medication recommendations.
•Provides psychiatric diagnoses and appropriately document clinical criteria and psychiatric symptoms.
•Provides counseling and/or treatment to individuals, couples, families, or groups by establishing and maintaining a therapeutic relationship to understand and intervene in intrapersonal, interpersonal, and psychosocial dynamics; and to diagnose and treat mental, emotional, and behavioral disorders and addictions.
•Educates adults, children and families experiencing emotional disturbances, mental illness or problems related to substance abuse.
•Intervenes with patients and families regarding emotional, social, and financial consequences of illness and/or disability; accesses and mobilizes family/community resources to meet identified needs.
•Provides intervention in cases involving child abuse/neglect, domestic violence, elderly abuse, institutional abuse and sexual assault.
•Serves as a resource person and provides crisis counseling and intervention related to treatment decisions.
•Advocate for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the health care system and the community at large.
•Ensures safe care to patients adhering to policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.
•Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
•Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
•Other duties as assigned.
