Privacy Policy

PMHNP Hiring (the "Service") is operated by Akari Labs LLC, a Wyoming limited liability company with its registered office at 30 North Gould Street, Sheridan, WY 82801, United States ("Akari Labs LLC", "we", "us", "our"). For purposes of EU/UK GDPR and similar privacy laws, Akari Labs LLC is the data controller for personal data processed through PMHNP Hiring.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read it carefully. If you do not agree with this policy, please do not access the Service.

1. Information We Collect

We may collect information about you in a variety of ways:

Personal Data

• Email addresses: When you subscribe to job alerts, save drafts, or post jobs
• Employer information: Company name, job posting details, contact information when posting jobs
• Payment information: Processed securely through Stripe (we do not store credit card details)

Automatically Collected Information

• Usage data: Pages visited, time spent on pages, links clicked, search queries
• Device information: Browser type, operating system, IP address
• Cookies and local storage: We use cookies and browser local storage to remember your preferences and saved jobs

2. How We Use Your Information

• To send job alerts: Email notifications about jobs matching your criteria (only if you've subscribed)
• To process job postings: Publish and manage job listings from employers
• To improve our service: Analyze usage patterns to enhance user experience
• To communicate with you: Send confirmation emails, dashboard links, renewal reminders
• To process payments: Handle transactions through our payment processor
• To prevent fraud: Monitor and prevent fraudulent or suspicious activity

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

Service Providers (sub-processors)

We use the following sub-processors to operate the service. Each receives only the data necessary for its specific function and is bound by a Data Processing Agreement. The complete current list with processing locations and DPA links is maintained at our sub-processors page.

• Vercel: Application hosting and performance telemetry (Speed Insights, only after analytics consent).
• Supabase: Database, authentication, and file storage (resumes, profile assets).
• Stripe: Payment processing for employer job postings (hosted Checkout; card data never touches our servers).
• Resend: Transactional and marketing email delivery.
• Google Analytics 4: Aggregate site analytics. Loads only after explicit analytics consent. IP anonymization and Google Signals are disabled. We honor Global Privacy Control (GPC) signals.
• Meta Platforms (Meta Pixel): Measures visits and conversions (job alert signups, account signups, checkouts, purchases and apply clicks) that come from our Facebook and Instagram posts and ads. Loads only after you allow marketing cookies, and never when your browser sends a Global Privacy Control or Do Not Track signal. We never send Meta your name, email address, account ID, or anything from a job application, Meta’s automatic form and button detection is turned off, and the pixel stays off on pages whose address holds a private link, such as a job edit or dashboard link.
• Sentry: Application error monitoring (build-time wired; client-side reporting currently disabled).

AI Assistants You Connect

When you use PMHNP Hiring from ChatGPT, Claude or another AI assistant, the information you ask for is sent to that assistant at your request. Section 17 explains what it receives and how to disconnect it.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service.

What Are Cookies?

• Essential functionality: Remember your preferences and settings
• Analytics: Understand how visitors use our site (privacy-friendly methods)
• Marketing: Only with your consent. The Meta Pixel measures which of our Facebook and Instagram posts and ads bring visitors, and helps show our job listings to relevant people. You can change this any time under Cookie Settings in the footer.
• Security: Protect against fraudulent activity

Local Storage

• Save your job searches and filters
• Remember jobs you've saved or applied to
• Store draft job posting data

You can control cookies through your browser settings. Disabling cookies may limit some features.

5. Data Security

• Encryption: All data is encrypted using HTTPS/TLS
• Secure storage: Personal data stored in secure, access-controlled databases
• Payment security: Handled by Stripe (PCI DSS compliant). We never store your credit card details
• Access controls: We limit access to personal information to authorized personnel only

No method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Access and Portability

You can request a copy of the personal information we hold about you.

Correction

You can update or correct your information at any time through your dashboard or by contacting us.

Deletion

You can request deletion of your personal information. We may retain certain information for legal purposes.

Unsubscribe from Emails

• Click the "Unsubscribe" link in any email we send you
• Contact us at support@pmhnphiring.com

To exercise any of these rights, contact us at support@pmhnphiring.com. We will respond within 30 days.

7. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. When you click "Apply Now", you may be directed to the employer's website, governed by their privacy policy.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you by updating the "Last updated" date, sending email notifications, and posting a notice on our homepage.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Data controller: Akari Labs LLC
• Mailing address: 30 North Gould Street, Sheridan, WY 82801, United States
• Email: privacy@pmhnphiring.com (privacy-specific) or support@pmhnphiring.com
• Subject line: "Privacy Inquiry"

For general questions, visit our FAQ page or Contact page.

11. Data Retention

We keep personal data only as long as necessary for the purpose for which it was collected, plus any retention required by law:

• Active job seeker profile: retained while your account is active. Inactive accounts (no login for 24 months) are anonymized and resumes purged.
• Job applications: retained while the employer's job posting is active, plus 90 days for dispute resolution, then archived.
• Employer postings & billing records: retained 7 years to satisfy US tax and audit obligations.
• Email logs (deliverability): 90 days.
• Analytics events (Google Analytics): 14 months (the shortest retention setting GA4 allows).
• Marketing events (Meta Pixel): held by Meta under the Meta Business Tools Terms; we keep no copy.
• Account deletion: on request, we soft-delete immediately and hard-purge after a 30-day grace period during which the deletion can be reversed.
• Connected AI assistants: kept while the connection is active. Expired and revoked tokens are deleted after 7 days, and disconnected connections after 30 days. Connections stop working the moment an account is scheduled for deletion.

12. Automated Decision-Making and AI

We use a candidate-matching algorithm (an AI model) to suggest jobs that may be a good fit and to surface relevant applicants to employers. The output is a non-binding score; a human (the employer) makes the final hiring decision.

Under GDPR Article 22 you have the right to obtain human review of any decision that is based solely on automated processing. Because our matching is decision-support, not decision-making, this rarely applies, but if you believe the algorithm has produced an unfair outcome, contact privacy@pmhnphiring.com and we will review.

13. Sensitive Information

Some fields in your profile are sensitive under GDPR Article 9 or treated as "sensitive personal information" under CPRA. We collect them only when you choose to provide them and only for the specific purpose described:

• Race / ethnicity, gender, disability status, veteran status (EEO data): entirely optional; provided to help employers meet voluntary diversity-reporting goals. Hidden from employer-facing views by default. You can clear these fields at any time from your profile.
• NPI and DEA numbers: credentialing identifiers used to verify clinical licensure. Visible only to employers you apply to.
• Resume content: health-history items you choose to disclose are visible to any employer you apply to. We do not parse or infer health-condition data.

We never use sensitive fields for advertising or to train AI models, and we never share them with sub-processors beyond what is required to display them in the application form.

14. California Privacy Rights (CCPA / CPRA)

• The right to know what personal information we collect, use, and disclose.
• The right to delete personal information.
• The right to correct inaccurate personal information.
• The right to opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising.
• The right to limit the use of sensitive personal information.
• The right to non-discrimination for exercising any of these rights.

We do not sell personal information for money. Loading analytics or advertising scripts may meet the broader CPRA definition of "sharing". To opt out, click Do Not Sell or Share My Personal Information or send a Global Privacy Control signal from your browser; we honor both.

To exercise any other CCPA right, file a request through our Data Request form or email privacy@pmhnphiring.com with "CCPA Request" in the subject. We respond within 45 days.

15. European Privacy Rights (GDPR / UK GDPR)

• Access, rectification, erasure, restriction, data portability, and objection.
• Withdrawal of consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• The right to lodge a complaint with your supervisory authority: for the EU, find yours at edpb.europa.eu; for the UK, the Information Commissioner's Office at ico.org.uk.

File requests through our Data Request form. We respond within 30 days.

16. Cross-Border Transfers

Most of our sub-processors are based in the United States. Where personal data of EEA, UK, or Swiss residents is transferred outside its country of origin, the transfer relies on Standard Contractual Clauses (SCCs) included in each sub-processor's DPA, supplemented by encryption in transit and at rest.

17. AI Assistants You Connect (ChatGPT, Claude)

You can use PMHNP Hiring from an AI assistant such as ChatGPT or Claude. Searching jobs, pay data, our articles and the pay calculators need no account. To apply, track applications, manage saved jobs and alerts, or manage postings, the assistant asks for your permission on a PMHNP Hiring page, and you can disconnect it at any time under Settings, Account, Connected Apps. See how connecting works.

• What the assistant receives: the jobs and pay figures you ask about and, once you connect your account, the profile details an employer sees when you apply (name, email, headline, years of experience, licensed states, certifications and whether a resume is on file), plus your applications and their status, your saved jobs and your job alerts. For employer accounts: your postings, their results, your prepaid posting credits, and applicants' stated qualifications and screening answers, except answers to questions about sensitive personal information, which stay on the website. Resume files are never sent to an assistant, and applicant views for employers include no resumes or cover letters.
• Who handles it there: what an assistant receives is processed by its provider (OpenAI for ChatGPT, Anthropic for Claude) under that provider's own terms and privacy policy, not this one.
• Actions need your confirmation: an assistant can send an application or publish a posting only from a review we prepare first, showing exactly what will be shared or published, and only after you confirm it. It withdraws an application, deletes a job alert, edits, pauses or resumes a posting, adds a private note to an applicant, or moves an applicant to a new stage only when you ask it to. Postings are paid on Stripe's checkout page in your browser; card details never pass through the assistant or our servers.
• Not collected through assistants: social security numbers, license, DEA or NPI numbers, date of birth, or health, disability, criminal history or other protected information. An application that asks for any of these is finished on our website instead.
• What we store: a record of each connection (the app's name, when you connected it and when it was last used) and access tokens, which we keep only in hashed form. Access tokens expire after one hour. Each review behind an application or a posting you send from an assistant (for a posting, its text) expires an hour after it is made and is deleted a day later. A pay or offer figure you give a calculator is used to work out the answer and is not stored. A note you ask an assistant to add to an applicant is kept with that applicant, as a note from your dashboard is, and is never shown or sent to the candidate. The assistant never sees your PMHNP Hiring password.